IT is primarily an internal support organization that works with all departments in the City to help them use technology to provide the most efficient and effective services possible to their customers and constituents. The IT staff is comprised of more than 20 highly trained and motivated individuals with a broad spectrum of technical skills, including network, database, geographic information systems (GIS), software development, and technical support.
All technology purchases are processed through the City's Purchasing Division
; IT provides technical information regarding the purchase.
Management & Operational Strategies
Technology is viewed as a tool to make people more effective and is not an objective itself. While the City strives to remain current with the best technologies available, we stay away from risky leading-edge technologies until they have been thoroughly vetted by others. The Department has adopted proven management and operational strategies such as Information Technology Infrastructure Library (ITIL) and Project Management Body of Knowledge (PMBOK) to ensure efficiency and accountability in everything it does.