With limited time to prepare, the Information Technology Service Desk Team was tasked with determining how over 200 City of Fontana employees were going to work remotely due to the State of California's Stay At Home Executive Order. The team of six made it happen, all the while, continuing to provide technical assistance to over 1,000 employees. The Service Desk Team is comprised of Kurt Wagner, Jeffrey Saludares, DJ Johnson, Dylan Mansfield, and Marcus Valdivia, all led by the exceptional IT Support Supervisor.