Coronavirus - Residents
- Reopenings & Closures
- COVID Testing
- Financial Assistance
- Court Operations
- Health & Wellness
- Internet Access
- Latest News
- Local Emergency Declared
- Multilingual & ASL Resources
- The Fontana City Hall lobby, Development Services Organization (DSO) lobby, Police Department lobby, and the Public Works lobby reopened to the public on Monday, March 1, 2021. Visitors are required to wear face coverings and will have temperatures taken upon entry. Hours are from 8:00 a.m. to 5:00 p.m.
- Please use the phone located outside the main doors to enter the Police Department lobby
- The Human Resources Department lobby and Community Services Department lobby remain open to the public by appointment only. Please call (909) 350-7650 to schedule an appointment with Human Resources. Please call (909) 349-6900 to schedule an appointment with the Community Services Department.
Community Services Programs
The City of Fontana is pleased to announce the return of in-person summer programs starting June 14, 2021. Community Services is excited to offer modified recreational programming for the community with keeping the community’s health and wellbeing a top priority. The returning programs are:
- Swim lessons & recreation open swim
- 8 Summer Day Camps
- Recreation Classes (July)
- Fontana Cultural Arts
- Pee Wee Soccer
- Park Shelter Rentals
- Adult 55+ Senior Center Clubs
Programs are listed online here.
Fontana Lewis Library & Technology Center
The library is open! Services hours are:
- Tuesday-Thursday: 11:00 a.m. - 6:00 p.m.
- Saturday: 9:00 a.m. - 4:00 p.m.
Indoor services include:
- Public computer access - limit 1 hour
- Access to the library collection
Library To-Go services include:
- Call and pick up your holds with contactless service
- Order a Read Crate
- Grab & Go program kits
View the latest library announcement and resources here.
Jessie Turner Center
Monday | 12:00 p.m. - 8:00 p.m.
At this testing event, samples are collected by inserting a swab up the nostril. These samples are then sent to a laboratory for COVID-19 testing. Testing is free of charge and does not require health insurance.
Make an appointment here. Although walk-ins are welcome, appointments are recommended.
No symptoms are required. All clients are required to wear a face-covering. Please use Citrus Avenue to get to Knox Avenue. There are no left-hand turns into Fontana Park off of Knox Avenue. (Por favor, utilice la Avenida Citrus para llegar a la Avenida Knox. A la salida de la avenida Knox no hay ninguna vuelta a la izquierda para entrar al parque de Fontana).
All California residents age 12+ are eligible to receive a vaccine.
Vaccines are now available at the Jessie Turner Center. Schedule an appointment here.
CA COVID-19 Rent Relief Program
CA COVID-19 Rent Relief provides financial assistance to income-qualified renters experiencing housing instability. The program provides rent reimbursement to landlords for unpaid rent accrued between April 1, 2020, and March 31, 2021.
Landlords are eligible to receive 80% of unpaid rent, as long as they agree to waive the remaining 20% of unpaid rent. Eligible renters whose landlords don’t participate in the program can still receive 25% of unpaid rent accrued between April 1, 2020, and March 31, 2021.
The CA COVID-19 Rent Relief Program is overseen by the State of California Business, Consumer Services and Housing Agency. Please do not contact the City of Fontana Housing Division for questions about this program. Visit HousingIsKey.com to verify eligibility and apply.
Emergency Mortgage Assistance Program (EMA)
The Emergency Rental and Mortgage Assistance Program provides one-time grants to individuals and families that own/rent and occupy a residential property in Fontana as their primary residence who have lost income because of COVID-19 and who are at risk of default on their mortgage or rent payments. The maximum amount of assistance is up to $20,000 (total) for up to six (6) consecutive months. The grant is paid directly to the mortgage company/property owner/property manager. Learn more and request an application here.
Please visit the Superior Court of California website here.
If you have a hearing (telephonic or in-person), you should still come to court unless you are experiencing fever, chills, shortness of breath, fatigue, etc., or have been diagnosed with or exposed to COVID-19, or asked to self-quarantine which prohibits you from entering any court facility or courthouse.
The Superior Court of California Fontana Clerk's Offices are open Monday through Friday, from 8:00 a.m. to 12:00 p.m. (lobby & phones). Face coverings and social distancing required at all times.
The Court will begin to resume new jury trials on February 16, 2021, with safety protocols in place due to lift of the regional stay-at-home order issued by Governor Gavin Newsom. Please check your jury reporting status before coming to court and review Jury Safety Protocols.
- Log onto the jury portal service
- Call (909) 884-1858
Health & Wellness
Dr. Erin Gustafon, with San Bernardino County Public Health, recommends the steps you can take to protect your health and those around you:
- Wash hands with soap and warm water for 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
- Avoid touching eyes, nose or mouth with unwashed hands.
- Avoid close contact with people who are sick.
- N95 masks are not recommended outside a healthcare setting. Surgical masks can be worn by sick individuals to reduce the likelihood of spreading germs to others.
- If someone does become sick with respiratory symptoms like fever and cough, they should stay away from work, school or other people to avoid spreading illness and seek assistance from their healthcare provider
California Parent & Youth Helpline
Parents Anonymous Inc. recently launched the California Parent & Youth Helpline and Online Parents Anonymous Support Groups to address the stress and concerns of the COVID-19 virus impacting your family.
Staff is available to assist through free trauma-informed, evidenced-based emotional support to Parents, Children and Youth in any language via calls, text, live chat and email. Call or text 1-855-427-2736.
The California Parents & Youth Helpline operates 7 days a week from 8:00 a.m. - 8:00 p.m. Visit their website here.
Parents can also join a Weekly Online Support Group through the website here. In this confidential setting, parents address their underlying emotions and build resiliency to strengthen their families.
Internet Connection Services
Local Inland Empire non-profits are working with the California Public Utilities Commission to connect residents to high-speed, inexpensive internet during the COVID-19 pandemic. To qualify and get high-speed internet, contact one of the organizations below:
- Emergency Broadband Benefit Program
- Contact your preferred broadband provider directly
- Go directly to the application website
- Call 833-511-0311 for a mail-in application
Call/Text: (909) 406-9372 or (909) 454-7129
- SBX: Youth & Family Services
Text "Connect" to (951) 406-4466
Or go to www.sbxinc.org/low-cost-internet to see if you qualify.
- Great Harvest Community Center
Call: (909) 352-9060
Email: Greg Walker email@example.com
- Charter Offers Free Access to Spectrum Broadband & WiFi for 60-Days for New K-12 and College Student Households. More information here.
Internet Providers Offering Help to Low-Income Families During the Coronavirus Pandemic
Many internet providers are stepping up and offering payment plans, discounted prices, and other special promotions to help lower-income families cope with the challenges of COVID-19. View the list of providers and how to apply here.
San Bernardino County Moves into Red Tier: March 12, 2021
With vaccination rates rising and COVID-19 cases declining, San Bernardino County will transition from the State’s most restrictive Purple Tier, where it has been since last August, to the more open Red Tier on Sunday, March 14. Read More here.
State announces CA Notify - California’s exposure notification system: December 7
CA Notify lets you know if you might have been exposed to COVID-19 while preserving your privacy. CA Notify goes live on Thursday, December 10. Learn more here.
State announces Regional Stay-Home Order: December 3
The Regional Stay Home Order will go into effect at 11:59 PM the day after a region has been announced to have less than 15% ICU availability. The supplemental order clarifies retail operations and goes into effect immediately. They prohibit private gatherings of any size, close sector operations except for critical infrastructure and retail, and require 100% masking and physical distancing in all others. Read the order here.
State issues limited Stay at Home Order to slow spread of COVID-19: November 19
Governor Gavin Newsom and the California Department of Public Health (CDPH) announced a limited Stay at Home Order requiring generally that non-essential work, movement and gatherings stop between 10 PM and 5 AM in counties in the purple tier. The order will take effect at 10 PM Saturday, November 21 and remain in effect until 5 AM December 21.
Outdoor private gatherings up to three households permitted: October 9
The new guidance allows outdoor private gatherings of up to three separate households provided masks and certain social distancing protocols are met. View the guidance here.
Guidance to reopen outdoor playgrounds and other outdoor recreational facilities: September 28
The California Department of Public Health released guidance for reopening Outdoor Playgrounds and other Outdoor Recreation Facilities. View the guidance here. City staff is workly quickly to adhere to the State's guidance in order to reopen. We will be reopening playgrounds as soon as possible. Thank you for your patience.
New guidance for safe re-opening of schools: July 17
Schools may open if they are in a county that has been off the County Monitoring List for 14 days and follow strict health and safety requirements, including masks, symptoms checks, and switching back to distance learning when required. Learn more about the requirements for safe in-person learning at schools.
California closes some indoor business operations statewide and additional indoor operations in specific counties: July 13
Statewide indoor closures include restaurants, bars and breweries, wineries & tasting rooms, movie theaters, family entertainment centers, zoos and museums, and cardrooms.
County indoor closures include fitness centers, places of worship, indoor protests, offices for non-critical infrastructure sectors, personal care services, hair salons and barbershops, and malls. County closures apply to counties that have been on the County Monitoring List for 3 consecutive days. Read more here.
California closes bars and indoor businesses in counties on Monitoring List: July 1
Effective immediately, certain counties must close all bars, some beach parking, and indoor business operations due to the risk of infection. This applies to counties that have been on the County Monitoring List for 3 consecutive days. Read more here. These closures will remain in place for at least 3 weeks:
- Wineries and tasting rooms
- Movie theaters
- Family entertainment centers (for examples: bowling alleys, miniature golf, batting cages and arcades)
- Zoos and museums
State of California mandates face coverings: June 18
Californians are now required to wear face coverings in public spaces - particularly indoors or when physical distancing is not possible. Read more here.
Local Emergency Declared on Saturday, March 14, 2020
Out of an abundance of caution, the Fontana City Council declared a local emergency during the Saturday, March 14 council meeting to limit the risk of a Coronavirus (COVID-19) spread and urge residents to follow safe health practices. View the original proclamation and resolution here. View the updated proclamation and resolution here.
“Our purpose is not to alarm people, but to establish processes and procedures that will limit exposure and remind everyone that together we can overcome this,” said Mayor Acquanetta Warren.
Multilingual & ASL Resources
Para obtener información sobre COVID-19 de los CDC en español, haga clic aquí.
- Qué hacer si contrae la enfermedad del coronavirus 2019 (COVID-19)
- Lo que necesita saber sobre la enfermedad del coronavirus 2019
- Síntomas de la enfermedad del coronavirus 2019
- Infórmese sobre la enfermedad del coronavirus 2019
CDC Multilingual Fact Sheets/Flyers
For resources in languages including Chinese, Arabic, Vietnamese, Korean, and more, please click here.
American Sign Language
The CDC has released an ASL video series surrounding COVID-19. Topics include creating face coverings, symptoms, prevention tips, managing stress and anxiety, and social distancing. View the series here.
California Public Utilities Commission (CPUC)
The CPUC is using programs to reduce energy bills, suspending electrical, natural gas and water utility disconnections and taking a number of other actions to assist utility customers and small businesses during the COVID-19 crisis, including:
- Reducing Energy Bills
- Suspending Utility Disconnections
- Suspending Renewal Requirements for Low-Income Programs
- Suspending Wireless Data Caps and Overage Charges
- Ensuring Critical Wildfire Safety Preparation Continues
For more information on the CPUC’s response to COVID-19, please click here.
Southern California Edison
Southern California Edison has postponed all noncritical planned power outages while continuing with emergency outage work for public safety and wildfire mitigation. SCE is also helping customers with their bills by suspending service disconnections for nonpayment and waiving late fees for business and residential customers impacted by the COVID-19 emergency. For more information, please click here.
To view the Community Resource Guide please click here.
SoCalGas branch payment offices are closed to the public; however, there are many other ways to pay your bill. View information regarding payment and more here.
Customers who have become recently unemployed or who are currently facing financial hardship due to the coronavirus pandemic or for other reasons are encouraged to visit socalgas.com/care, complete the quick online application and find out instantly if they qualify to save 20% on their monthly utility bill.
For more information about SoCalGas’ response to COVID-19, please visit their website
As of January 2021, Burrtec is experiencing staff impacts and appreciates your assistance with the following:
- Place barrels out when they are full or near full; avoid setting out barrels partially full
- Service times may change, so please leave your barrels out for service until the next day
- Bulky pickup requests are temporarily suspended until after 2/1/21
- Barrel exchanges for dirty and broken by usable barrels are temporarily suspended until after 2/1/21
View Burrtec's website here.
California’s comprehensive and safe drinking water standards require a multi-step treatment process that includes filtration and disinfection. The process removes and kills viruses, including coronaviruses such as COVID-19, as well as bacteria and other pathogens. View California Water Boards Fact Sheet.
Stay up-to-date with Fontana Water Company and their alerts regarding the Coronavirus through their website here.
For more information:
💧 Fontana Water Company – (909) 822-2201
💧 Cucamonga Valley Water District - (855) 654-2893
💧 West Valley Water District - (909) 875-1804